Category: Humor
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Truly, an historic day cometh…
In a few short days, an African American man will move from his private residence into a much larger and infinitely more expensive one owned not by him but by the taxpayers. A vast lawn, a perimeter fence and many well trained security specialists will insulate him from the rest of us but the mere…
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Who’s calling the help desk?
Beware the 10 most dangerous species of help desk callersDuring my years working in IT support, I have become more and more interested in the many types of people who call IT help desks. Like a biologist, I have found that having a classification system is critical in understanding the users that I help on…