I just love OS X

I Managed to totally destroy my printing subsystem trying to get CUPS-PDF working.  What would have been a major disaster in Windows (requiring a wipe and install of the OS) only required a simple reinstall of printing support from the Snow Leopard DVD, an install of the rollup patch and an update to the HP printer drivers, and I was back in business.

And, when I reinstalled printing, the installer told me what rollup patch I should look for.

Now that’s customer service.  I didn’t even have to call support.

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